- Frequently Asked Questions -
Who the heck are you?
We are friends and we are architects. We began exploring, celebrating, attacking, sharing, talking and walking about the city in 2000, because - frankly - someone had to. We love cities, what they house and what they reveal but we also want to understand them, what drives them, what makes them tick. We use architecture to open up other conversations - political, cultural, environmental. So architecture becomes our lens to unpack and re-pack the city. More info on us here
 
I've heard your tours are awesome. Is it true?
Yep. They're truly awesome!
 
I've heard your tours are funny. Is it true?
Yep. Try this one on for size:
A skeleton walks into a bar and asks for a glass of milk <pause> and a mop!
 
I'm not an architect or designer - does it matter?
Nope. The conversations are about the city from an architectural point of view. They are not tours-for-architects. That kind of conversations is generally pretty dry and full of jargon and archi-mumbojumbo. Our conversations are full of small, simple words but big ideas. they are full of life. We reckon, when it comes down to it, city-making is not that complicated and city-making is a conversation everyone should be engaged with. If an idea is any good it should be easy to communicate. But no archi-jargon. Promise!
 
I'm an architect. Can I earn CPD (Continuing Professional Development) points on your tours?
Yep. All our tours earn CPD points - 1 point per hour of tour. At checkout you will be asked if you are eligible and we will send you details if you say yes.
 
When do you program dates?
We program dates seasonally  - usually 3 months in advance. Tours generally fall on a Wednesday or Saturday morning. Public tours take a break through winter but we do Custom Tours any time.
 
Do you accept bribes if there is a particular walk on a particular date I have in mind
Yes we do.
 
Do you do school groups?
Yep. Though strictly speaking we don't do school groups. We take all kinds of groups for walks though. Schools. Universities, professional groups, social groups or individuals. Anything from 90 minutes to multiple-day itineraries. See Custom Tours for more information and email us with your request. The more information you can give us the easier it will be to plan something for you.
 
Can I be spontaneous and just rock up to a tour without buying a ticket?
Yes you can. But you will have to pay cash (and bring the right money please). And we can't guarantee that there will be spaces or that the tour will run if you haven't booked. Safer to call or text first. 0403 888 390
 
What percentage of my satisfaction is guaranteed?
One hundred percent. If you're not completely satisfied, we'll do pretty much anything - within the laws of physics - to satisfy you. If all else fails, we're happy to give you a refund.
 
What forms of payment do you accept?
We accept Visa, Mastercard, American Express, Stripe, Google Express and hugs. Only kidding. We don't do Google Express.
 
How do I change/cancel an order I just placed?
You can change or cancel any order up to 72 hours before the tour online. If you can't work out how to do it then email us with you alternate date.
 
WHAT DO I DO IF I’M RUNNING LATE?
Give us a call or send a text message. If the tour has already started then we probably won’t be able to answer the phone. Most tours begin with a 10-20 minute introduction at the meeting point so if you’re not too late you will see us.
 
What about gift vouchers and gift Cards?
Most of your questions will be answered here. If you’re having any issues with Gift Cards please email us and let us know what the problem is.
 

WHY should I USE my valuable time and COME ON one of YOUR TOURS?
If you found us then you probably know what you're looking for. We're not professional guides and we haven't learnt a script. We're design professionals. We're architects who spend their days designing bits and pieces of the city and these tours are our passion and public research project rolled into one. They're also our chance to moonlight a little and share the things we love with the design-curious public. 
SAW tours are carefully crafted urban narratives hidden beneath a guise of informality. They're not at all touristic or aimed at the middle-market-lowest-common-denominator. They explore ideas through architecture and try to get to the bottom of what makes our dreamy, grimy emerald city tick. They are both celebration and critique. They’re about design but they’re also about our politics, culture, history and environment. They’re like a crash course in architecture and urbanism with a sharp focus on the best contemporary projects Sydney houses.

Book Now
 
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